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Minnesota EVV Requirements: What Homecare Clients and Caregivers Should Know

Learn what Minnesota’s EVV requirements mean for homecare clients and caregivers, and how Accra’s EVV system makes compliance simple and stress-free.

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Minnesota’s Electronic Visit Verification (EVV) system helps protect the accuracy and reliability of Medicaid-funded homecare services. This guide breaks down what EVV is, which Accra programs it applies to, and how Accra supports you with EVV technology to make staying compliant easy for both participants and caregivers.

Minnesota EVV Requirements: What Homecare Clients and Caregivers Should Know

What is Electronic Visit Verification (EVV)? Why Is It Required?

EVV or Electronic Visit Verification(opens in new tab) is a secure system that confirms the care you or your loved ones are receiving is happening exactly as planned.

The Minnesota EVV system verifies the following information:

  • Type of service performed
  • Who received the service
  • Date of service
  • Location of service delivery
  • Who provided the service
  • When the service begins and ends

EVV protects you and the services you need to thrive. It was established under the federal 21st Century Cures Act(opens in new tab) passed in 2016 and acts as a safeguard against fraud for Medicaid-funded programs, so your services stay funded and dependable.

Who Needs to Use EVV in Minnesota?

EVV is required for certain Medicaid-funded personal care and home and community-based services. If you are receiving services from Accra, you are required to use EVV. Our services include:

Accra is equipped to help you navigate our EVV system and make it as easy as possible.

EVV Implementation in Minnesota

Effective July 1, 2026, all Minnesota homecare providers must meet 80% compliance for all visits billed after this date.

Accra is currently above the 80% threshold, meaning your services stay stable while we continue improving access and ease of use. We also have a dedicated team available to assist with all your EVV questions.

Accra Is Here to Support: Helping You Navigate EVV Requirements

Electronic timekeeping makes it easier than ever to track and approve caregiving time. Accra’s timekeeping solutions are fully EVV-compliant, which means a stress and paper-free timekeeping experience!

Benefits of electronic timekeeping include:

  • Paper-free: No need to email, fax or mail timesheets
  • Tailored to you: Built around your specific care team
  • Less errors: Required fields means no more forgetting to write something down!
  • Increased efficiency: Faster processing times mean we can focus on building systems that get your caregivers paid faster
  • One-stop shop: Easy recordkeeping for all your Accra timesheets

Our Tech Connect team is available Monday through Friday to assist you with any questions you may have. Tech Connect staff are equipped to help you set up your account, navigate EVV, troubleshoot, and more.

Whether it’s your first time using EVV or your fiftieth, our staff look forward to connecting with you! You can reach Tech Connect at (651) 273-2342(opens in new tab) or TechConnect@accracare.org(opens in new tab).

Frequently Asked Questions

Which services require EVV?

All homecare programs Accra offers require EVV. This includes:

  • Community First Services & Supports (CFSS) - replacing Personal Care Assistance (PCA) and Consumer Support Grant (CSG)
  • Consumer Directed Community Supports (CDCS)
  • Financial Management Services (FMS)
  • 245D Waivered Services
Do I need a cell phone to use EVV?

Yes. EVV requires access to a device that can access your provider’s EVV system. This can be a mobile phone or tablet.

Can I use my budget to purchase technology needed for EVV?

No. Medicaid funds cannot be used to purchase devices for EVV. There are other resources that may be able to provide financial assistance when purchasing devices, including Tag Mobile(opens in new tab) and phone and internet discounts(opens in new tab).

Will my services be affected if my provider doesn’t meet 80% EVV compliance?

Not immediately. Corrective action will be sent beginning in October of 2026 to providers not meeting the 80% compliance rate, and may require them to:

  • Increase compliance rates by a specified deadline.
  • Send DHS a written plan describing how they will improve compliance.
  • Meet with DHS to review compliance performance and next steps.

Compliance enforcement may be escalated if providers do not respond to corrective action notices or make the required improvements.

Does Accra’s EVV system support multiple languages?

Yes! We currently support: English, Spanish, Hmong, Somali, and Russian.

Does EVV make it so my location is being tracked all the time?

No. However, EVV does record your caregiver’s location when clocking in and out of a shift to ensure care is being provided as planned.

About Accra  

Accra provides individualized homecare services and support to people and families across all 87 counties in Minnesota. By focusing on choice, independence, and high-quality care, Accra helps people with care needs live safely and comfortably, while strengthening the broader homecare system. Learn more at www.accrahomecare.org.