Accra Promotes Susan Morgan to Chief Operating Officer
Morgan will take on additional responsibility for operational performance and the client and caregiver experience.
Mon.-Thurs. | 8am to 4:30pm
Fri. | 8am to 4pm
MINNETONKA, Minn. – March 29, 2021 – Accra, Minnesota’s largest provider of homecare services, has promoted Susan Morgan to Chief Operating Officer. Morgan will assume increased responsibility for operational performance and the overall client and caregiver experience.
Over more than a decade at Accra, Morgan has served in several roles, including Program Director, Chief Compliance Officer and most recently, Chief Program Officer. She has implemented numerous changes from regulatory agencies and overseen operations of all Accra programs and their assigned program directors. Accra’s variety of programs includes PCA Choice, Financial Management Services, 245D Waivered Programs, Home Health Care, Assisted Living and Mental Health Services.
“Susan’s leadership is critical to Accra’s ability to deliver exceptional homecare services in every county across Minnesota,” said John Dahm, Accra’s president and chief executive officer. “With her operational expertise and unique understanding of the homecare experience, Susan is well equipped to help guide Accra through future expansion of services and collaborations with new partners in the healthcare system.”
Morgan has extensive experience in a wide variety of healthcare fields. Before joining Accra, she spent nearly three decades working as Director of Nursing for Goodhue County Public Health, as a homecare nurse for Fairview Health Services, as well as various roles in long-term care and within hospital systems.
As both a medical professional and energetic registered nurse, Morgan enjoys working with others who take pride in caregiving and sharing best practices. She is an active member or board member for several homecare industry organizations, including the Minnesota Home Care Association, the Minnesota Department of Health Home Care and Assisted Living Program Advisory Council, and LeadingAge Minnesota.
Accra is a nonprofit organization that provides high-quality homecare services to people with disabilities and older adults. We are the largest provider of homecare services in Minnesota, proudly serving more than 9,000 clients statewide. We serve all of Minnesota’s 87 counties through our 13 offices across the state, and we employ more than 8,000 people in both direct care positions and administrative staff. Our services help people stay in their homes and lead fuller lives.