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CFSS Transition in Minnesota

New Self-Directed Service to Replace PCA Choice and the Consumer Support Grant

What is CFSS?

Community First Services and Supports (CFSS) is a new self-directed option developed by the state of Minnesota, offering those who need home services more choice, control and flexibility with their services and supports required to live and work in their community.

Accra will provide services under the CFSS models, so current Accra clients may rest assured that you can continue working with Accra and your current caregiver. If you have additional questions after reading through the following information, we are here for you. Please use the form at the bottom of this page or call us at 866-935-3515.

  • What program does CFSS replace?

    CFSS, when implemented, is intended to replace the current Personal Care Assistance (PCA) program and the state-funded Consumer Support Grant (CSG) benefit.

  • Where can I find CFSS training and resources?

    On the Minnesota Department of Human Services (DHS) website, you can learn more about CFSS and watch a series of training videos that provide general information for people who use CFSS and their families. Follow the links below to go directly to specific training videos.

  • What will current clients need to do to transfer services to CFSS? What are consultation services?

    Once it is time for current clients to transfer homecare services to CFSS, you must choose a consultation services provider. This provider will help you identify which delivery model best meets your needs. Under CFSS, the agency you select as your consultation provider cannot be the agency that provides your homecare services. This means you will have to choose two different agencies to coordinate your homecare services: the consultation provider and the service provider. You can follow this link to find a list of consultation services providers that have been approved by DHS.

  • What are the two delivery model options?

    CFSS will have two service delivery models, the agency provider model and the budget model. Accra will provide both models, so we can provide your CFSS homecare services regardless of which model you select.

    In both models, you or your responsible party:

    • Directs all care;
    • Has a say in selecting your worker, who can be your spouse or a parent if the person who needs care is a minor;
    • Writes the plan with assistance from the consultation services provider as desired; and
    • May purchase goods.

    In the agency provider model, you will select a provider that serves as the caregiver’s employer. DHS will use PCA agencies, including Accra, to deliver these services. 

    If you were already receiving PCA services, you can keep your current, trusted caregiver. If you did not already have a caregiver, Accra will make a reasonable effort to fulfill the request for your preferred support worker.

    In the budget model, you will employ your support workers and have a budget rather than service units. You will be responsible for the recruitment, hiring, training and supervision of your support workers. You will select a financial management services (FMS) provider, from a list including Accra, to help you comply with applicable laws.

  • Will Accra offer clients both delivery model options?

    Accra will offer both the agency model and the budget model so that we can serve our current and future clients under CFSS. Accra has experience as a PCA Choice provider and as an FMS provider, so we can continue to serve current clients when you transition to CFSS services and choose which model works best for you.

  • What are some of the benefits of CFSS?

    People who use CFSS will have more options and supports:

    • Unlike PCA, in CFSS, a person’s spouse or the parent of a minor may serve as that person’s support worker.
    • People may choose to purchase goods to aid in their independence.
    • The state provides a budget that the provider agency or the person may use to train workers to support the person’s individual needs.
    • The consultation services provider will provide education and support in writing the person’s plan.
  • When will the transition to CFSS start?

    On Oct. 1, 2024, the Department of Human Services plans to begin CFSS implementation. People who receive services through the PCA program or CSG benefit will transition to CFSS during their regularly scheduled annual reassessment.

    The transition for everyone currently utilizing PCA and CSG services to CFSS is estimated to take 15 months, so your transition to CFSS may not be for a year or more after the CFSS program begins on Oct. 1.

Accra is here to answer all your questions. Please complete the form at the bottom of this page or call us at 866-935-3515 if you have questions about this change.

Learn About CFSS Through Our Podcast

We are publishing a miniseries of Champions of Homecare Podcast episodes dedicated to CFSS. Click here to check out the latest episodes.

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(Current as of May 2024)