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Information for caregivers

COVID-19

Important information

Where to turn if you have questions on Covid-19

If you have any questions about the care of your clients, please Contact your Accra case manager.  If you have specific questions about COVID-19, call the MDH general hotline at 651-201-3920.   If you or your client may have symptoms of COVID-19, you should contact your medical provider by phone, inform them of your concerns and then follow their specific instructions. And a reminder that you must report to the Human Resources department if you have a positive COVID-19 test result at employeebenefits@accracare.org.

As the coronavirus situation in Minnesota rapidly evolves, we are making changes to our operational practices to do our part to help prevent person-to-person transmission of the virus, and keep our employees, caregivers and clients safe. Please see the updates below.


Stay Informed

Latest updates

Information for caregivers with more than one client

A caregiver serving more than one client can take extra steps to keep yourself and clients safe.  One simple thing you can do is make sure you change your clothes when going from one home to the other; this includes shoes. Always wash your clothes after working with your clients, and of course, be sure to your wash hands. If you are wearing a cloth mask or face covering, either wash it in between working for clients or use a different one that has been washed. Your client(s) should be asking you to screen for symptoms every day. This includes checking your temperature and checking if you have any potential symptoms of COVID. Even if they are not asking you, you can do this independently using this app:  https://www.apple.com/covid19 . If you do experience symptoms, call your client and inform them right away. Also get tested as soon as you are able; if you do test positive, please inform the client and Accra immediately.

Masks available

Accra is now distributing masks on a request basis. When requested by a client, we will send out five surgical masks and one cloth mask for each caregiver/PCA a client has actively working. Clients can email us at masks@accracare.org or call us at (952) 935-3515 with their request.

Proper use of surgical masks

Here are guidelines for how to reuse and dispose of surgical masks properly according to the CDC:

Surgical masks can be worn for a full shift, then placed in a paper bag labeled with your name and reused by you. Please rotate these bagged masks every 3-5 shifts. This allows the virus, if present, to die on the surface of the mask before reuse. Use these masks until the mask is ripped or too contaminated for reuse; the mask should then be thrown away.

Face shields

Accra PCA/Homemaker/245D clients have received a face shield for each active staff person they have working. A face shield should be dedicated to only one caregiver. They should be immediately cleaned when they are visibly soiled, whenever they are removed such as when leaving the client home, and at least daily (after every shift) prior to putting them back on.

  • Face shield cleaning instructions
    1. Carefully wipe the inside and then the outside of the face shield using a clean cloth saturated with neutral detergent solution, and rinse if needed
    2. Carefully wipe the outside of the visor using a clean cloth or wipe saturated with a disinfectant solution; be sure it remains wet for the required contact time. Lysol or a similar product will suffice
    3. Wipe the outside of the visor with clean water to remove residue
    4. Fully dry (air dry or use clean absorbent towels

Looking for more hours?

Any staff looking for more hours are encouraged to sign up on the Accra Job Board at www.accrajobboard.org. It’s quick and easy. Accra employees can post that they are looking for another client/family to support. If you have any questions, call us toll free at 866-935-3515.

Wear your mask correctly

Step-by-step instructions

  1. Wash your hands before putting on your mask
  2. Put it over your nose and mouth and secure it under your chin
  3. Try to fit it snugly against the sides of your face
  4. Make sure you can breathe easily
  5. CDC does not recommend use of masks or cloth masks for source control if they have an exhalation valve or vent

DIY Instructions PDF

Typical Symptoms of COVID-19

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.

These symptoms may appear 2-14 days after exposure to the virus:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea